You have the ability to customize each script based on lead source, and lead type.
1. Login to your Real Contact account, and click 'Lead Sources and Scripts'
2. Choose script type for the script you are wanting to edit. For example, if you are editing a buyer script select the "Buyer" option, but if you are editing one of your seller scripts, click "Seller".
3. Once applicable lead type is selected, click on the 'Lead Source' dropdown down arrow and scroll through until you see the applicable lead source that you are looking to edit.
4. Once applicable lead source is selected, click 'Enable Customizations' in the middle of the page. **Please note: If you have previously edited this script, you will simply select the 'Edit' button on the top right of the screen.
5. Now you can edit your entire script for that specific lead type and lead source.
6. Once you have edited your script do not forget to click 'Save'